I purchased my course before June 1st 2022 and there wasn't time for me to use all my essay corrections and mock speaking tests before teacher-led services ended. Can you make an exception for me?
Unfortunately, the answer is no. It is not possible to make an exception for any student, regardless of personal circumstances. There won't be any teachers or teaching assistants working as permanent employees at IELTS Advantage after the middle of August.
The decision Chris took to change the VIP course is not reversible for the reasons he explained in the letter he sent out in May 2022.
Here is some more information you may find useful:
I purchased my VIP course before June 1st 2022. Can I purchase more feedback after August 15th?
I don’t understand why you had to make changes to the old VIP course.
