VIP Support

When will I receive my writing correction feedback?

All essay corrections should be returned to you within 48 hours of you submitting them. If you have not received your correction within 48 hours, please check your junk email folder as sometimes they…

How do I use VIP Support?

If you have a question and you need an immediate answer, please use VIP Support. 99% of students' questions are answered here. Here is a video showing you how to use VIP Support.

If I submit one Task 1 and one Task 2, how many writing corrections is that?

Each Task 1 counts as one writing correction. Each Task 2 counts as one writing correction. If you submit one Task 1 and one Task 2, that is two writing corrections.